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Understanding Dual/Limited Agency in Real Estate: What Buyers Need to Know

June 03, 20243 min read

In the ever-evolving world of real estate, buyers need to stay informed about industry practices and regulations.

One practice that has garnered significant attention is “dual agency”.

Recent changes by the National Association of Realtors (NAR) are bringing stricter regulations around this practice, and buyers need to be aware of what dual agency entails and the potential conflicts of interest it might introduce.

What is Dual or Limited Agency?

Dual agency (also known as Limited Agency in some states) occurs when a single real estate agent represents BOTH the buyer and the seller in the same transaction. At first glance, this might seem convenient—one agent managing both sides of the deal. However, this convenience can come at a cost, especially when it comes to the agent's ability to simultaneously represent the best interests of both parties.

The Potential Conflicts of Interest

When an agent represents both the buyer and the seller, their loyalties are inherently divided. Here are some potential conflicts of interest to be aware of:

  1. Negotiation Challenges: In a typical real estate transaction, the buyer's and seller's agents negotiate on their clients' behalf to secure the best possible terms. In a dual-agency scenario, the agent cannot advocate aggressively for one party without disadvantaging the other, potentially leading to less favorable terms for both.

  2. Confidentiality Issues: Both buyers and sellers share confidential information with their agents, such as their budget limits or motivations for buying or selling. Maintaining this confidentiality becomes complex in a dual agency situation and may not always be feasible, potentially compromising one party's position.

  3. Impartial Advice: A dual agent must remain neutral and cannot provide biased advice that would favor one client over the other. This restriction can leave both buyers and sellers without the strong guidance they might need to make informed decisions.

The Impact of Stricter Regulations

The NAR's move towards stricter regulations on dual agency aims to mitigate these conflicts and protect consumers. Here are some key aspects of the new regulations:

  • Enhanced Disclosure Requirements: Agents must clearly disclose their dual agency status to both parties and obtain written consent before proceeding. This transparency ensures that buyers and sellers are fully aware of the situation and can make informed choices.

  • Limitations on Representation: Some states are implementing stricter limits on the extent to which dual agents can act, including restrictions on their ability to advise on pricing and negotiation strategies.

  • Increased Consumer Education: There is a push for better consumer education regarding dual agency. Buyers and sellers are encouraged to understand the implications and ask critical questions before agreeing to dual agency representation.

What Buyers Can Do

As a buyer, it's crucial to stay proactive and informed. Here are some steps you can take to navigate dual agency:

  1. Ask Questions: If an agent proposes dual/limited agency, ask detailed questions about how they plan to handle the potential conflicts of interest and what measures they will take to ensure fair representation.

  2. Consider Alternatives: You have the right to seek separate representation if you feel uncomfortable with dual agency. Having your own dedicated agent can provide peace of mind and ensure your interests are fully represented.

  3. Read the Fine Print: Make sure you thoroughly read any documents related to dual agency, including disclosures and consent forms. Understanding your rights and the agent's obligations is crucial.

  4. Stay Informed: Keep up with industry changes and regulations. The real estate landscape is continually evolving, and staying informed will help you make better decisions.

 

Dual agency is a complex practice with potential benefits and drawbacks. With the new regulations from the National Association of Realtors, the goal is to create a more transparent and fair environment for all parties involved.

As a buyer, being aware of dual agency and understanding the potential conflicts can help you navigate your real estate transactions more confidently and effectively.

By staying informed and asking the right questions, you can ensure that your interests are well-represented, whether you choose to work with a dual agent or seek separate representation.

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Michelle Barfuss, Broker

Michelle Barfuss is the Branch Broker for RealtyPath Revolution and stands at the helm of the iTech Team as the team leader and trainer. Her distinguished real estate career, which began in 1997, has seen her excel in roles across Louisiana, Mississippi, and now Utah, bringing a wealth of experience and insight to her leadership positions.

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Michelle Barfuss

Branch Broker - RealtyPath Revolution

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